Choose a handful of your strengths which align with the requirements of this job. In answer to. and I think it will help you create a more in-depth and memorable response. A situational interview question is very similar to a behavioral interview question. ", This is important, for sure! I don't like to lie and backbite others, and I don't steal or put others down. If you have additional questions in regards to the SI process, contact us at our e-mail address of CBPHiringSI@cbp.dhs.gov. This is especially important when immersed in scenarios surrounding linguistic diversity. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. How you answer this question serves to offer insights into your personality. Their health is critical in their mission to protect the health and safety of the public, and support national security. What made you choose to do the right thing in the end, and how did it make you feel? But in this scenario, damage control should take precedent, and giving the coworker a heads up could solely serve in giving them time to cover their tracks and dispose of valuable information needed to repair the situation. Watch your body language in the mirror. It's clear that you will be a level head amid potential friction. Lastly, they'll evaluate your professionalism, and how emotionally stable you are throughout the role play. Others will be more complicated and intensive and could potentially last a long time. The first is to review your official documents. Think about many of the questions you've been asked in this set. Don't just read through the materials they provide you and assume you are ready. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. Other times, an implementing an imperfect policy is the best solution available. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation. There are several components worth examining in this situation. Staying productive is the only course. Officer trainee entrance exam (OTEE) 2. Perhaps you didn't make enough eye contact, or maybe you couldn't think . They take on major tasks and are regarded as professionals which is something I aspire to. Being in tune with the state and well being of your team is a hallmark of a good manager. This also will help in your diplomacy and negotiation in the situation. I'm not one to conform just because everyone else is.". CBSA poured resources and effort into ensuring they fully embrace respect as a core value. You need to pass rigorous background checks by both US and Canadian authorities, and pass an in-person interview with both US Customs and Border Protection and the CBSA. So I applied to both the RCMP and Corrections Canada. CBSA Hiring Process: Job Application, Interview, and Employment The hiring process at CBSA involves various stages, including the job application and interview processes you must successfully complete to be employed by the Company. I have a healthy lifestyle which includes working out, spending quality time with family, and praying. This is due to the CBSA frequently being in interaction with the public. It will reveal your notion of the big-picture on supporting the team, as a whole. Well said. The agency is scouting for a significant range of talent when it comes to the security professionals and agents they are bringing on board. One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". Working for the Canada Border Services Agency can be strenuous. Performing background checks requires capital. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. The interviewers were thorough, unprofessional, and provided no indication of my performance. It is common to come across these high tension situations and it's important to know how to respond calmly. I work with passengers, searching bags and people. Take full advantage of any time they give you. It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". Ask questions and process out loud your reaction, response to the situation, and what actions you would take. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Challenge yourself to align your philosophy to theirs in a complementary way. "(QUALIFYING INTRODUCTION) I believe that integrity means making moral decisions even when no one is looking. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. Second language evaluation 6. CBSA was written by Kevin Downey and updated on July 31st, 2022. A pandemic is a 'global epidemic of an infectious disease.' Even if you're not driving a team, you can still demonstrate the qualities of a leader. As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it. If you have any relevant examples to share where you've faced similar situations, not is the time to flout your prior experience. They will take the information you share and view it as a predictor of what to expect from your performance in the future. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. Paperwork and filing reports can be repetitive and monotonous. You'll be assessed on your judgement and analytical thinking in how you address your concerns, or if you voice them at all. Whenever possible, I recommend adding a qualifying statement at the end of your response. The agency looks for candidates who embody these values in principle and conduct at all times. Provide tangible examples rather than generalizations. Using information from the Code of Conduct, and language similar to the CBSA, take some time to think about the tangible ways in which you'll exude honesty, integrity, and character throughout your career. This question is intended to assess your leaderships skills, your sense of teamwork and how you inspire and motivate those on your team. "No. You display a lot of flexibility and willingness in your answer while still highlighting that you have valuable experience in an airport environment. "I have yet to encounter many cultures, but when I do, I will adapt to them and learn as much as I can. CBSA looks for individuals who naturally act like a leader. Take notes on the relevant information which will guide you on how to respond and react. Because of the volume of inquiries received, you may have to leave a message and wait for a return call, so we strongly encourage you to contact us via e-mail. The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. Coming across bodies is certainly a unique benchmark - the interviewer may have some follow up questions there, so it may be an appropriate time to tell a brief story around that situation when you are in your interview. I have worked in respite shelters where there is a daily overdose, and I come across dead bodies often. You describe your calm personality while also supporting your reply with an example from your role as a screening officer. That also means that I will report a fellow officer who acts without integrity. I was determined to start my career off on the right foot, which is through complete honesty. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. However, I would be more than happy to join CBSA in any of the three divisions.". If you can, amp yourself up physically, if you are of able body. When I came to realize that people in my social circle were engaged in any such activity, I immediately ceased all contact. Exude confidence. "I've read about the history of the CBSA. Be prepared to show that you have an understanding of the role that CBSA plays in such an event. You will be interviewed twice: once by a CBSA officer (Canada) and. What happens during an interview role play? Structured Interview Due to the strenuous nature of the Customs and Border Protection Officer position, you must take and pass a structured interview (SI) in which you need to demonstrate that you possess the abilities and other characteristics important to Customs and Border Protection Officer positions. Fantastic! This answer is good! Don't try to navigate this question without a thorough understanding of its nature. Then failed final stage of Sheriffs. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . I deal with the same kind of volatile situations that you encounter at the CBSA. You will also be scored on how well you interact with the actor, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. Consider this when formulating your approach to this situational question. Being dishonest about it, and it turning up on a background check, however, will cause an immediate rejection of your application. I like that you make a connection between the expectations of the CBSA and that of the military. This also will require you to exhibit in your diplomacy, composure, and will test your sense of teamwork, how you inspire others, and how you foster a stronger team environment and collaborative mentality. We apologize, but this video has failed to load. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. Even in the most charged and challenging scenarios, CBSA needs their representatives to maintain their professionalism. As a screening officer, passengers would always create heated situations, but my coworkers knew me as someone who will deescalate the situation. Very positive response! This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. So you would start by introducing the situation you faced and the task at hand. This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. I would like to be involved in those efforts as soon as possible. It will test your communication skills and your ability to speak non-defensively, objectifying the situation, your diplomacy and negotiation in the situation. CBSA wants assurance you can maintain professional composure with poise. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. Please describe one tough situation you found yourself in with a co-worker or manager and how you handled that particular situation. (TASK) As a person with integrity, I believe it is my duty to report instances that I witness. There are also strict rules governing the program; it's hard to get these privileges, and it's very easy to lose them. Answer with complete honesty and if you have an opportunity to, explain the circumstances. These candidates must be medically and physically capable of performing the duties of the position. Find additional company focused interview questions by practicing from one of our industry sets. Provide an answer that offers some personal insight, revealing your motivation, and how it aligns with their mission and core values. Install on multiple computers for self-paced, at-your-convenience training. There are too many variables to draw that conclusion. Our date tracking prior to 2019 was not accurately kept. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. They're are curious why you are interested in this position and are assessing your personality fitness for the role. This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. In my opinion, it's very important for anyone in a law enforcement career to have complete control over their emotions on and off duty.". Identifying issues that hamper morale should be done promptly. It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. We play an important part because we admit people into the country, so it's our responsibility to properly screen them. Basically, to exert a positive attitude and repress a negative one towards anyone.". Failed Case Interview, Sharing My Experience and Asking for Thoughts emanrocks89 CO Rank: Senior Chimp | 20 Hi everyone, I recently been through my first case interview. It's my nature to never indulge in those activities because of my religion and personal ethics. Keeping the big-picture in focus is paramount here. This is something most job seekers don't do, and is a big reason why many people fail interviews. I have an interest in law in general and always like to learn more every day.". Your idea of showing respect to others is exactly what the world needs :) Your plan to support the CBSA's efforts towards respect is straightforward and will be a strong example to others who observe you at work. For the CBSA, integrity means, 'we exercise our authority in an honest, open, and fair manner. "I am a people person. Whatever your preference, be sure that your enthusiasm shines through showing CBSA hiring authorities that you are ready to serve and protect your country, with long-term career goals within their organiziation in mind. There are more than enough Canadian citizen applicants for the CBSA to go through. When this is the case, that team member is creating more work for those around them rather than focussing on developing their own skills. This concern is accentuated in high-pressure environments, such as customs and border protection. So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee. A common mistake for an employee to make is to assume why a policy is in place before asking clarifying questions. So, how you approach this situation, and your general attitude towards such a scenario, should indicate how much you are contributing to the situation. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. Detail your understanding of the impact this individual's unethical conduct has on the rest of the team. Offer the unique qualities, characteristics, and knowledge that helps you to stand apart from other candidates. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. The last step is to support your leadership, whether they take your advice or not. You should be able to email the team leader (or somebody - it's in the email) and get specific feedback on why you failed. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. Brire said CRA management has yet to table a wage offer of any kind. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. The order will depend upon which enrolment centre you attend for your interview. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Canada Border Services Agency puts integrity and character first when making hiring decisions. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. Take full advantage of any time they give you. For instance, when traveling, I immerse myself in the community or culture as much as possible.' Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. This is a good start, and I like your enthusiasm. If you are an emotionally intelligent individual who can effectively navigate such scenarios, then it will take some time before you decide to recruit the assistance of your team leader. Canada Border Services Agency includes 'integrity' in its core values. Have a question or concern? I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation Also, CBSA reassesses your language skills every five years. Ultimately, it is their call to make. Lastly, it will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. When receiving a disclosure of wrongdoing under the PSDA, managers must immediately report to the CBSA Senior Officer for Internal Disclosure, any activity, statement, or documentation that comes to their attention that may involve or constitute wrongdoing and/or improper (or criminal) activity. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. 4. You must create your own answers, and be prepared for any interview question in any interview. 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