Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Dial 1-800-993-5483 (US). All guests should keep themselves advised of changes in government requirements. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Please do not place your baggage over the emergency floor lighting. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Is this a permanent change, or just due to Covid? Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. It is also your access card to your stateroom. If you do not see our representatives, pleasehave one paged. just let us know what rooms to book, TG. Re: Smoking policies on Holland America. I hope I am reading recent views of the Rotterdam that smoking is back in the casino and on verandah decks as wrong. Please Do Not Stop, or Ban Smoking On Balconies !.. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Holland America Dinner Menus 2022 (Main Dining Room) The dinner menus may vary some depending on your particular itinerary, but these should give you a pretty good idea of what to expect, especially on a 7-night sailing. Thank-you Holland America I have recently booked a cruise April 2, 2016 on the Holland Westerdam Encircle 30-Day Hawaii -Tahiti Cruise,and I would like to say Thank-you for Not banning,or changing the smoking-policy on private balconies!. Your travel advisor can provide you with additional information if you are interested in this option. A password will be selected by the parent/guardian of the child. Please Note: There is not an Automated Teller Machine (ATM) available on board. A credit card is required for all inbound phone calls to a ship. Note that outdoor smoking areas may be designated as port or Nosmokingof any kind will be permitted on any stateroom verandah. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Reconfirm any special requests with the Maitre d after you board. Get with it. In a letter to guests, Carnival Cruise Line announced that from now through January 31, 2022, there will be no smoking allowed in casinos across the fleet. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. Please log in to purchase your shore excursions. but would agree that smoking balconies can absolutely be on one side of the ship or one end of the ship. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. If you reside in the UK please visit. There is a charge for the use of the self- service launderettes and it is coin operated. Not all 20% of the smokers on a given ship at a given time are going to be in the Ocean Bar at the same time so a small section is all that is required. Holland America Smoking Policy. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. My husband and I have been cruising for many years and were about to book our first cruise on HAL for June 5-17, 2012. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. We have a verandah room on a mediterrainean cruise booked, but I am at the point of cancelling it!! Call us toll-free at 1-888-425-9376 or 206-626-7320. Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. Vaccination requirements change frequently. You will recognize our representatives by their Holland America signs. Salud y seguridad en el viaje | Cruceros Holland America Line. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. Each cruise I have taken I have become sick from the men & women wearing too-much perfume & cologone,and I have never reported my sickness. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. All documentation and immunization requirements are established by government authorities and not by Holland America Line. A seamless transition is what our pre- and post-cruise hotels and tours are all about. I know its a post about smoking,and I do smoke.I would like to see alcohol banned on all ships too. Additionally, you can call the ship directly from the shore. following companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. A 3% service fee will be added to your onboard account for all cash advances. If the Koningsdam is anything like the Rotterdam (they are both Pinnacle Class ships) I will say it will not be an issue. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Kids 12 and under can eat for half off or order for free from the regular kid's menu. However, smoking may be allowed in certain areas at the captain's discretion. Im glad to hear about this new smoking policy as both my husband and I cannot breathe in a room that has been exposed to cigarette smoke. Be certain to bring along a record of all your vaccinations. Will have to rethink my June booking. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. For further information on our relationship with airlines, please refer to your Cruise Contract. Also, be sure to enjoy the Compass book located in your stateroom. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Just got back from a cruise on Seabourn Spirit. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Please contact Ship Services for further information. Hand-washing stations and hand sanitizer dispensers are available throughout every ship. Nothing worse then a bunch of drunks to ruin a cruise. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. Smoking is permitted outside only, on the aft side of the sun deck. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. No smoking of any kind will be permitted on any stateroom verandah. I dont mind not being able to smoke in the rooms I respect that.People should still be allowed to smoke on the verandah,and perhaps put smokers on one side of the ship.I do not smoke outside on my verandah if my neighbor is outside.I tolerate everyones cologne and perfume do you think thats ok for people when you are trying to enjoy your dinner?If cruise ships become non smoking I will never cruise again and my husbnd a non smoker wont either.I think maybe we should do away with alcohol too.I really cant tolerate a drunk. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. We have enhanced the air-handling systems on board all ships using a combination of increased circulation of fresh air together with upgraded air filtration. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Hours are from 6:00am until 9:00pm. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Gift orders must be prepaid and received two weeks in advance of sailing. Holland America Line just announced that in keeping with the majority of guest preferences, a change is being made to the shipboard smoking policy on its fleet of 15 ships effective for sailings departing on or after January 15, 2012. . . they still allow smoking on bacl. Smokers are very thoughtful to others when smoking a cigarette on balconies. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Please fill out the form and return it to the Guest Services as soon as possible. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. (Remember that checked baggage might not be accessible at all times.) What you need to know before you go on a Holland America Line cruise. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. My husband smoked for years inside our home, and it has been SO nice since he quit serveral years ago.)). Sea View Bar area E-cigarettes are permitted in staterooms, otherwise only in A handful of cruise lines, including Cunard and Holland America, allow vaping in passenger staterooms. Then sail away for your romantic honeymoon! I am very allergic to smoke and have been happy to see other cruise lines (Royal Caribbean, Princess, Crystal, etc.) No exceptions will be made. . that just means that there will be sections of the ship that eliminate non-smokers using that area. Just returned from a cruise that was filled with cigarette smoke in the casino. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Thank You. But there are a few exceptions! Problem solved, put all balcony smoking passengers on the starboard side & non smokers port side. Leave your worries behind with our exceptional care and award-winning facilities. With fire being the greatest hazard aboard a ship, we have never understood why anyone is allowed to light small fires (smoking material) any time they wish. Heres quote from their 2019 What you need to know before you go brochure (you can find it on the Holland America website, too). However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Guests are recommended to use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire., Also Read: Multiple Sailings Canceled for MSC Cruise Ship Due to Restrictions. Please note that this is a U.S. government regulation over which Holland America Line has no control. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. For a video demonstration on how to use the Health Protocols Tool linked above,click here. Thanks for the update on the smoking in the casino on the NS. 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