Nice furniture and choices, but way overpriced. This week it's a coffee table, which I bought as an "in stock" item, purportedly in So Cal when purchased and ready for delivery. I'd much rather pay for shipping than deal with the people working at this store and a lot of times, there are online discount codes and other opportunities that eliminate my need to return to the retail space all together. Great to have this in Gilbert. Those partners may have their own information theyve collected about you. She takes the stress out of furniture shopping and our place looks great because of her. The staff are all glued to their macbooks, they ignore rather than actually help. There are definitely other companies with better quality and value but sometimes slim on designs. My winter visitors have raved about the towels! How embarassing. We'll be back in for our chairs :). Restoration Hardware St. James Sleigh Daybed. $32.79, $40.99 You juts need to be more patient and caring. We had the couch, the length, depth, cushions, everything picked out, we just couldn't land on a leather. $5.29, $6.23 This type of data sharing may be considered a sale of information under California privacy laws. related delivery or restocking fees. Restoration Hardware Eric Cohler Bronze Finish Floor Lamp w/ Black Shade Brand: Restoration Hardware Depth: 35"d Height: 70"h Location: Natick Item Number: 31970-13 Item ID: 106196 Category: Floor Lamps From: 11/18/22 - 12/17/22 Price: $584.99 From: 12/18/22 - 1/16/23 . Thank you! Take full advantage of our site features by enabling JavaScript. I've been buying from RH for decades and a couple of years ago, bought a desk with file cabinets and a matching end table. They went above and beyond to help me. I have had nothing but problems. There are additional "manufacturing" imperfections. I have to wait for all the back orders and the defected item to be fixed. However, we got a call at the end of that week, while we were 50 miles away to say that the delivery of two of the pieces was on its way. Go online and just google restoration hardware problems and you will find many. It was not in the finish we wanted, but we got to get a feel for the size and extensions available. David, Shahpar, and Kelly- thank you for being so so kind and helpful!!! Buyer Beware when buying here. Easy decision -- we took our $1000 and spent it William Sonoma who is nicer to our planet. At Pottery Barn I was asked by no less than 2 people if they could help me find anything after getting 15 feet into the store. Many sellers on Etsy offer personalized, made-to-order items. Long story short, The Customer Service team (lead by Kristie) understood my concerns and went above and beyond my expectations. Never coming back here, stay away PLEASE!!!! You know those dystopian movies where society kills you for having emotions? If youre unhappy with it for any Everyone who walks in compliments how lovely it's coming together. Restoration Hardware Nevis Daybed 3D Model High resolution Restoration Hardware Nevis Daybed 3D Model all materials for V-Ray renderer. $19.48, $24.98 No one thought to tell me that. Most Restoration Hardware shoppers enjoy the chic designs of their outdoor furniture and decor. I warn you, do not. Once again they agreed to replace after sending them photos of the first & second chaise I received (one with the seam and one without). Entire chest is metal clad. Seraiah deserves all the credit for the sale. I could have worked with it a bit in terms of the sizes of things if the pieces specified were scaled properly. I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. Love restoration hardware outlet! What I put in it was a bar of soap! These pieces had a 30% off to start with. It took three weeks to receive my item. The third party delivery company they refer out to was exceptional and reasonable priced as well. A subpar furniture store that ironically places its importance over its projected image. Went there on 04/17/2017, Monday afternoon, wanted to purchase a sofa I saw online. A generous tufting on the back and sides more Design Plus Consignment Gallery San Francisco, CA Ask the seller SUPER SELLER Details Dimensions 84W 60D 37H Styles Everything I purchased did end up being in great to excellent condition but they do have pieces that have flaws. Male children use furniture like playground equipment. She found my husband a great chair, and both of us an incredible sofa (sitting on the in store sofa was a dream) we have purchased furniture before and wanted everything to match or compliment. 39" H x For those looking to make a somewhat grander statement, RH chandeliers start at $277 for a simple piece with 3 bare bulbs and go up to $39,000+ for an ornate crystal chandelier. However, quality always wins because, if you have a great eye, you can make any well-made, ugly sofa look good. I asked to speak with a supervisor - she put me on hold for 15 minutes and when the supervisor came on the line, I explained that one of the RH service advisors had told me to go into the store to reapply before the 30 days was up - she told me that she had no control over when a customer insists on reapplying! Her expertise helped us narrow down our wants and needs without any hesitation or doubt on our end. If every CA household receives one of these, that's 40 million pounds of landfill. (Points!) Restoration Hardware Leather Headboard Bed. At the rate brick and mortar retail is disappearing especially on State Street you would think that when a local comes to the store and wants assistance they would be jumping at the opportunity. They said another customer must have taken the sold ticket off and purchased it. Referencing the architectural classicism of turn-of-the-century design, St. James is grand in both scale and elegance. I got more than I came in for because I love the whole selection. CW. They can even look at inventory availability and have dates when it will be sent out and still can't get it done. If it were my business, he would be fired. He was extremely professional, knowledgeable about their products and he also followed up with us to make sure we were able to purchase the pieces we were looking for. A unique "outlet" furniture shopping experience. One of the most popular furniture categories that RH shoppers are in search of is outdoor furniture and decor. Do not, do not, do not. I am taking one star off for the Professor chairs' quality: After noticing an odd chalkiness collecting on the backsides of the seat cushions of both chairs, just weeks after my purchase, I contacted RH. I guess we didn't look worthy of a sale--so she just lost herself a hefty one. Will not return since my first impression was unfriendly. Three months later all three were delivered and we realized something was wrong--the six-foot sofa did not match the other two (there was a seam the others didn't have and it didn't have the latch to attach it to the five-foot armless). We also created 2.6 million jobs in the U.S.enough to employ the entire city of Houston, TX! In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. If you like beige, off-white, gunmetal gray, vanilla, eggshell, ivory, etc., you'll feel at home. The THIRD table has a bent leg. I love going to the RH Santa Barbara store on State ST. Amazing furniture, wonderful staff! So I bit the bullet and placed the order. . Bad customer service, some what interesting yet over priced items. Seller's Notes: Amazing daybed. Please please spare yourself the nightmare and give your business to another more reputable company. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. She will take great care of you. We just couldn't decide on the leather. And All leather couches eventually look worn - RH couches wear well. You have to order them. I turned off the freeze and reapplied before the 30 day wait they requested. I'm giving 1 star for the excellent delivery process. I'm still waiting for service regarding my defective chandelier. I asked a salesperson to help. Abdominals benches. Had the worst customer service coming here. Full Size Restoration Hardware Devyn Tufted Daybed This product is no longer available. I contacted the Palo Alto sales representative. I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. I have no idea why you would think otherwise if they are including it in your package! We have had no delivery problems with companies like Wayfair and Crate and Barrel. We were told that the tub is custom made so it will take a while to make the tub. Pick up from our warehouse in Culver City. These things are as thick as my college textbooks, and for what? The soap dish, within 1 month, already started to deteriorate. Original Price $270.00 They have a wonderful selection of beautiful furniture and it's not damaged. What is wrong with us for buying it without being certain. Restoration Hardware Cloud bed. Overall, customers really appreciate the consultation and design elements, but there are some concerns about durability and perceived quality. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. We bought a queen size bed from there but unfortunately the railings were wrong. Ya gotta be kidding! I'm afraid to shop there again. Finally, a price came up on her iPad. Leather couches looked like they've been in the family for years. The slats that hold the mattress have busted. (15% off), Sale Price $243.00 We are having some return issues with items picked up and NOT accounted for. Daily Find: Burke Decor String 20 Pendant vs. Build.com Dainolite Payton 16" Wide Pendant, black string pendant look for less, copycatchic luxe living for less, budget home decor and design, daily finds, home trends, sales, budget travel and room redos Restoration Hardware Dresser Dupes 7 Drawer Dresser $1,060 A classic dresser with beautiful detailing. I guess the only knock would be that delivery is an additional charge. Restoration Hardware Schoolhouse Side Chair. I kept escalating the issues and the response time was awful. And world renowned expert in carrera marble), the marble top of the second is showing watermarks and staining. RH carries dining room furniture such as dining tables and dining chairs, bar/counter stools and tables, shelving, cabinets, and sideboards. A sheet set with 1 flat sheet, 1 fitted sheet, and 2 pillow cases starts at over $200+ and goes up to $1,400+. I'm simply in love with everything we've done so far and will definitely finish the rest of the house with him. Chairish uses cookies to enhance your experience, allowing features like. I'm sure if you check it out frequently you can find some nice stuff. This convo went around in this same circle one more time before I said forget it and walked out out. I also recently purchased six arm chairs for my kitchen table in the perennial fabric and they are all in perfect condition. We have ordered many items over the years from RH and been satisfied so I thought when I ordered exterior lights that it would be just the same. All they'd have to do is put a single sentence on the enclosed return slip AND a sentence on the website clearly stating the policy. Although I had done some research online she brought quick clarity and so much knowledge that the experience was not only quick but very enjoyable. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. Great items in a huge location. Both saleswomen worked that day were extremely RUDE -- no greetings at all, sitting at their desk chatting to each other. (20% off), Sale Price $2,519.10 Sign up for their outlet emails. Happy with the delivery. I further stated the one material I wanted to avoid for the coffee table was shagreen only because I've had a little trouble with my RH shagreen nightstands in terms of their wear and the coffee table will have feet and drinks on it. Trust. By purchasing this item, youre contributing to a more sustainable future. More Details & Dimensions + ATTENTION We're sorry. Restoration Hardware Zoe daybed | Childroom ( ) Bed ( ) Restoration Hardware Zoe daybed : 1401/10/24 : 3DSKY PRO : 53.36MB : Corona,Vray : Autodesk 3ds Max 2012 : Ethnic () : : When my wife and I browsed around and were being helped by another designer. But the website said it would not be available until December. Guess what? Don't even get me started on this place. They have high turn over. Me: Well what colors do you have? Annalisa said she couldn't comment on where to place chairs already purchased from RH and could only comment on new purchases made through her. After removing the "Made in China" sticker, it became apparent that the stools had no finish on them.They're made of very dry, bare wood. Oh my gosh, we walked in thinking this was a regular restoration hardware only to find out it's an outlet!! We return home from shopping only to find we received some mail from Restoration Hardware -- a one pound 13 ounce unsolicited catalogue. Get The Best January 2023 Furniture Deals! Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. Such a big part of the process for me. Please note that I had 2 different fabrics on the dining chairs and lounge furniture cushions. They screwed it ip every time. in brighter light so I'll be able to see what it looks like in my own home. Oh, wait, where am I? Had I known this, I NEVER would have gone to the post office and shipped it back. They have alot of brand new items that that are straight out of the boxes and the prices are very affordable for the quality of furniture, so thank you RH corporate! or Best Offer. She greeted me back. If you're looking to give your house that extra modern touch this is your store! Some of the technologies we use are necessary for critical functions like security and site integrity, account authentication, security and privacy preferences, internal site usage and maintenance data, and to make the site work correctly for browsing and transactions. I approached her just to buy yet another leather sample, this time, Vintage Cigar. It's a showroom. Since this was a highly unusual occurrence, I called the manager, Jules. services, you're letting us know that you've read and agree to the changes. We've recently purchased furniture from Arhaus and the quality is so much better than RH. Some links on Slumber Search are referral links. Throws & towels are all top quality! Highly recommend! 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