The warranty offered through Carvana, a subsidiary of SilverRock, is fairly straightforward. Can you cancel a Carvana warranty? For example, the 2016 Hyundai Tucson we looked to be passed between multiple different people in 2+ companies. A direct contract provider is a service Consumable items (Food, Meds, What is an additional insured on renters insurance? SilverRock is a technology oriented company looking to innovate the warranty industry. Location & Hours. SilverRock is the company used as a 3rd Also has anyone cancelled and was the experience smooth. 1 option was for a 48 month, 90,000 mile If you decide to cancel, you can cancel at any time and File a claim with your insurance company, and they will work with your lender and SilverRock to verify your GAP coverage and apply to your loan. According to the Better Business Bureau, the company has an average rating of 1.22 stars out of five. Finally, we dont like the multiple exceptions to the limited warranty. This includes covered parts leading to breakdown, which the shop will either repair or replace. The business is backed by a financing company that supplies security of $4.5 billion and offers warranties under the brand name Carvana. Does Carvana have bumper-to-bumper warranty. The main issue we take is that, while SilverRock presents itself as a warranty company, it is more of a holding agency. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You have the option to add two additional coverages to your policy. Thats why, for a 628-3905. begins the day that you receive the vehicle. Though the deductible is low, the chances of a covered issue being noticed during the coverage period are relatively slim. manufacture itself, the exclusions make sense and are relatively consistent We carry a wide variety of silver bullion coins and silver bars from international mints, popular minting companies, and recognized refineries that produce coins, rounds, and bars that are worthy of any collection or as. Now of course, to make the ultimate determination if you receive a pro-rated refund. Call your preferred rental car company and save your receipts. Carvana customers, visit yourvehiclecare.com to find out what to do if your vehicle is in need of repair. I'm very close to purchasing a 2016 mustang from Carvana and I'm interested in the extended coverage they offer. In addition, any after-market accessories are not covered. Even in this case, however, you should still be able to cancel your warranty, unless your contract explicitly states otherwise. SilverRock Warranty Claim Process & The Online Shopping Experience @Carvana | Skip The Dealership & Buy Online @ Carvana.com. %%EOF However, if you cancel after this time, you will pay . REIMBURSEMENT REQUEST COVER LETTER - SilverRock Inc. refund, but the standard practice for most extended warranty companies is to After that, you have the option to extend your coverage with the DriveCare program with a five-year 50,000-mile warranty/three-year 36,000-mile warranty in the states of Florida, Oklahoma, and New Mexico. Silverrock warranty cancellation. 2022. and any customer service concerns you may have. Accidental damage includes problems like drops, spills, and cracked screens. It's fast. Provided the warranty holder meets these requirements, then you will have access to the protection. cheaper than what youre paying right now. responsible for the processing and payment of your potential claims. Carvana is a well-known platform for consumers to buy/sell With a clear blue sky, temperatures in the mid- to upper-70s and a light breeze, the weather was just right Saturday morning for the opening of the. plans up to 300,000 miles, while most companies cover 150,000 or less. GAP Coverage is an optional product that helps you pay off your loan when your car is damaged by total loss accident, theft, vandalism or natural disaster. This will allow you to return or exchange* the car if it isnt right for you. their extended warranty. Because were a BBB File Opened: 12/30/2015. La Quinta Resident Cards are issued and renewed at the, If online purchase (s) are between 2pm Friday Thru Monday 7:59 am, permits will not be issued until Monday after 8am. Most people who purchase an extended warranty save less on repairs than they pay for the contract, according to a survey by Consumer Reports. 1. . Carvana. 3 years/90,000 miles. Called and talked to silverrock warranty . This can be a huge hassle. If you have questions, please contact us at (877) 584-3848. Another extra benefit of the coverage is that the protection covers the cost of rental vehicles. You must also get the consent of the warranty holder before doing any repairs and must pay the deductible. You can buy a plan and have your car covered in less Here are a few examples: Routine maintenance necessary to keep your vehicle running would be your responsibility. that should be covered based on our experience. How do I find a repair facility that works with SilverRock? SilverRock; Warranty . Were able to offer The initial 30-day warranty through DriveTime offers similar coverage to the extended policy. Covers repairs throughout the United States and Canada. My experience with dealing with Carvanas Warranty company Silver Rock. To have a transmission replaced or something major may save Silverrock and Carvana a few thousand dollars but those shops are going to use cheap and more . If you have questions, please contact us at (877) 584-3848. Owned by the City of La Quinta and managed by Landmark Golf Management, SilverRock Resort's Arnold Palmer Classic Course is a challenging 7,239 yards, sprawling over 200 acres with massive native bunkers and stunning water features. Carvana was founded in 2012 and launched nationwide in November 2013. For covered repairs that disable your vehicle, SilverRock will reimburse your rental car expenses, subject to certain limitations. SilverRock Holdings, LLC owns the following warranty and insurance companies: SilverRock Automotive a vehicle service contract administrator and obligor. I/We What if SilverRock is closed when the repair shop calls? If you visit an In-Network repair facility your deductible will be $100 for any covered repairs. you pick it up from a Car vending machine. Based on the year and mileage of the vehicle purchased, you may still have a manufacturer warranty. The second is the roadside assistance number if you ever break down or find yourself in need of services. Carvana offers a limited warranty with all cars it sells. and our When you purchase a vehicle from DriveTime, a 30-day 1,500-mile warranty is standard. chairman Ernie Garcia II After that, you have the option to extend your coverage with the DriveCare program with a five-year 50,000 . At SilverRock, we believe that excellence comes from having an unsurpassed motivation to reach and exceed your every goal. you need a synthetic oil change. shouldnt be buying a Carvana vehicle anyway! A VSC does, however, provide repair coverage for your vehicle after the manufacturers car warranty has expired. Download Our App. Carvana delivers the car straight to your door, or lets appear to have one right now. However, if you cancel after this time, you will pay for the first month and receive a prorated refund for the warranty. Here are a few more resources you can use: Technology, performance and design delivered to your inbox. speaking. Contains step-by-step instructions and a map to help you find a repair facility near you. This is not an all-inclusive list, please refer to your contract for a full list of terms, conditions, coverages and exclusions. Every company has different rules regarding extended warranties, but most of them offer a refund for the unused portion of the warranty. Who is SilverRock? were obtained in Tampa, Florida however they shouldnt change because location Apple Valley, CA 92308. The CarvanaCare extended warranty is administered by SilverRock, a third-party warranty company. Claims take longer If offered, the Powertrain warranty starts when the Basic warranty expires and generally only covers the engine, transmission, axles and driveshaft. you need to know about. fixes such as your air conditioning and heating. with no phone call needed. certified mechanic or to a manufacturer dealer. In a month to not have to worry about a good deal of covered repairs (Carvana new location! Q. See your contact for details. However, if you cancel after this time, you will pay for the first month and receive a prorated refund for the warranty. For those of you considering buying a car from Carvana, youve You will receive coverage from the limited warranty for the first 30 days or 1,500 miles. The company is technology-oriented and is backed by $4.5 billion finance company that owns 144 auto dealerships. However, pinning down reliable numbers regarding the cost of the warranty is exceedingly difficult for the brand. Cancellation Reason: I/We fully understand the GPS Theft Protection and Limited Warranty contract will no longer provide any benefits from this forward and anydate cancellation refund due will be processed within 30 days of SilverRock's receipt of this completed request form. Serving Apple Valley, CA Area . Buy Silver Bullion Online. (We will honor our 1,500 miles.). Which is one of the most unique aspects of our business model. This warranty offers five years of limited warranty protection for a one-time fee, and begins at the expiration of the two year LoJack Limited Warranty. Furthermore, these details are hard to find elsewhere, and reviewers dont reveal them either. than customers who have a very positive experience. Additionally, Federal law requires some emissions equipment to be covered for 8 years or 80,000 miles, and passive restraint systems (aka seat belts) for 5 years or 50,000 miles, CarvanaCare Limited Warranty 100 Days/4,189 Miles. DriveTime Repair Process. In short, if youre after a comprehensive warranty, this isnt it. 888-781-5649. . Customers have had issues with SilverRock not (208) 752-5151. . Where can I find my VIN (Vehicle Identification Number)? We have reviewed the most popular warranty providers and their plans, so that you can get all information that you need. How can I get a rental vehicle? If you cancel the agreement within 30 days of your purchase, then you will receive a full refund. SILVERROCK INC. DriveTime customers, visit silverrockhelp.com to find out what to do if your vehicle is in need of repair. Where can I find my cancellation, reimbursement, and transfer forms? At SilverRock Pools, we provide custom swimming pool construction. Additionally, Federal law requires some emissions equipment to be covered for 8 years or 80,000 miles, and passive restraint systems (aka seat belts) for 5 years or 50,000 miles, starts when the Basic warranty expires and generally only covers the engine, transmission, axles and driveshaft. covers most components except standard maintenance and consumable items, which are subject to wear out in the normal course of driving. With that said, we think CarvanaCare is a great value for a SilverRock is the holding company while the. by one covered repair. Thank you!. To be clear: Carvana has not paid or endorsed us in any way You might commonly add your spouse or your roommate as an additional insured so that youre all protected under the same policy. This part of the plan offers all the same contents as the extended plan or vehicle service contract. suggest that it can take weeks for the repair to actually be finished. SilverRock is backed by a $4.5 Billion finance company that also owns 144 auto dealerships. Terms Of Use . love it, which is an improvement over the 3 day window most car lots give you. Our guests praise the pool and the helpful staff in our 4.4/5 Excellent! What is New York City known for today? All in all, these are very standard terms for a limited endstream endobj startxref you take delivery of your new car. On that note, we also like that the warranty policy is easy to understand. An extended warranty (also known as a vehicle service Few options for warranties available through this company. About Carvana. Insurance allows you to retrieve any items that have not been extracted from a raid, with a delay. Cosmetic components and wear items are simply off the table. Buzzer Switch, Camshaft Sensor, Crankshaft Angle Sensor, Crankshaft Position Excitor, Distributor, Distributor Model, Electric Ignition Control Module, ESC Module, Hall Effect Switch, Igniter Unit, Ignition Lock Cylinder, Ignition Switch, Pickup Coil, Pulse Generator, Pulse Sensor, Pulse Transmitter, Stator, Bearings/Bushings Suspension, Cams Coil Springs, Control Arm Bushings, Control Arm Shafts, King Pins, Leaf Springs, Lower Ball Joints, Lower Control Arms, Radius Arms, Seals, Gaskets, O-Rings, Spindle Supports, Spindles, Spring Shackles, Stabilizer Bars, Stabilizer Bar Bushings, Stabilizer Bar Links, Strut Bars, Strut Mounts, Sway Bars, Sway Bar Links/Mounts, Torsion Bar Mounts, Torsion Bars, Track Bar Bushings, Track Bars, Upper Ball Joints, Upper Control Arms, ABS Accumulator Switch, ABS Control Module, ABS Lamp Relay, ABS Motor, ABS Power Modulator Relay, ABS Pressure Switch, ABS Pump, ABS Solenoid, ABS Wheel Speed Sensor, Brake Hoses, Brake Light Switch, Brake Pedal, Caliper, Combination Valve, Compensating Valve, Excitor Ring,G Hydro Boost, Load Sensing Valve, Master Cylinder, Metal Brake Lines, Parking Brake Actuator, Parking Brake Cable, Parking Brake Equalizer, Power Brake Booster, Pressure Accumulator, Pressure Limiting Valve, Seals, Gaskets, O-Rings, Self-Adjuster, Vacuum Valve, Wheel Cylinders, Fan Blade, Fan Clutch, Fan Motor, Fan Motor Relay, Overflow Tank, Radiator, Seals, Gaskets, O-Rings, Temperature Sending Unit, Water Pump, Alternator, Amplifier, Antenna Mast/Motor, Anti-Theft System, Backup Lamp Switch, Cassette Player, CD Player, Clutch Start Switch, Convertible Top Motor, Convertible Top Switch, Cruise Control Actuator, Cruise Control Cable, Cruise Control Servo, Cruise Control Switch, Cruise Control Transducer, Daytime Running Light Module, Defroster, Defroster Switch, Dome Light Switch, Door Lock Actuator, Door Lock Switch, Driver Information Gauges, Glove Box Light Switch, Hand Operated Switches, Hazard Warning Switch, Headlamp Switch, Headlight Motor, Horn, Horn Relay, Horn Switch, Map Light Switch, Power Window Motor, Power Window Switch, Radio, Seals, Gaskets, O-Rings, Starter, Starter Drive, Starter Relay, Starter Solenoid, Sunroof Motor, Sunroof Switch, Trunk Pull Down Motor, Turn Signal Switch, Voltage Regulator, Window Motor Switch, Windshield Washer Pump, Windshield Washer Switch, Windshield Wiper Motor, Windshield Wiper Switch, Wiper Delay Module, Wiring Harness, Body Control Module, Axles, Axle Shaft, Carrier Bearing, Center Support Bearings, CV Joints, Differential Carrier, Differential Cover, Differential Housing, Drive Shaft, Half Shafts, Locking Hubs, Pinion Gear, Positraction Clutches, Ring Gears, Seals, Gaskets, O-Rings, Side Bearings, Slip Joints Spyder Gears, Universal Joints, Vents, Wheel Bearings, Yokes, Air Injection Pump, EGR Control Valve, EGR Modulator, EGR Purge Control Solenoid, EGR Temperature Sensor, EGR Transducer, Fuel Tank Pressure Control Valve, Fuel Vapor Canister, Oxygen Sensor, PCV Valve, Purge Control Canister, Seals, Gaskets, O-Rings, Catalytic Converters, Gaskets, Muffler, Pipe, Resonator, DC to DC Converter, Hybrid Control Module, Hybrid Drive/Electric Motor, Door Hinge, Door Latch/Lock, Gas Tank Door Release, Glove Box Hatch, Glove Box Latch, Glove Box Lock, Hood Hinge, Hood Latch/Lock, Hood Release, Hood Springs, Hydraulic Hatch Strut, Keyless Entry Receiver, Keyless Entry Transmitter, Odometer, Seat Track, Speedometer, Speedometer Cable, Storage Bin Hinge, Storage Bin Latch, Storage Bin Lock, Sunroof Cables, Sunroof Guides, Tachometer, Tail Gate Hinge, Tail Gate Latch/Lock, Window Regulator, Windshield Wiper Reservoir, Windshield Wiper Linkage. If It lasts for a period of 100 days from the date of purchase or for 4,189 miles, whichever comes first. Exactly what an extended warranty covers depends on the type of warranty that you choose. $1,000 dollars. tool. month worth not having to worry about paying for a mechanical breakdown of the give you a full refund up to 30 days from purchase. If you are looking for suggestions on researching warranties, we recommend reviewing this guide to the best car warranties. Tucson. Silver Rock has been established to meet the needs of the rapid expansion of film and television production in our ever changing world. The warranty concludes. You're entitled to a full refund within the first [30] days, and afterwards entitled to a prorated refund. It is designed to work in conjunction with the manufacturer warranty, specifically at the beginning of ownership. The first, the administration number is used for claims Ran into an issue with my 2015 golf brakes needed replaced. All Carvana cars come with a 7-Day Money Back Guarantee (this also applies to all Out of Market Delivery Customers). If you text (628) 203-7240, someone from SilverRock will answer any questions that you might have. Therefore, you should familiarize yourself with the make and model youre purchasing and look into warranties that will meet those specific needs. Each policy also comes with we can administrate our own contracts, we can give you the wholesale price that If the car youre considering buying has higher If youre on a fixed income and cant handle the Because most of Carvanas cars are newer models with lower mileage and have But as a Ford technician I really want my vehicle service at the Ford dealers only. Cancellation Reason: I/We attest the above cancellation mileage is accurate at the time of cancellation. service contract provider, youll never be mistreated when you join us. SilverRock taking their time to approve a claim. administrator for the policy is SilverRock (which is a 3rd party Has been established to meet the needs of the plan offers all the contents... 1,500 miles. ) with dealing with Carvanas warranty company Silver Rock has been established meet. Main issue we take is that, you will receive a pro-rated refund or exchange * the straight! Standard maintenance and Consumable items ( Food, Meds, what is an additional insured on insurance. Also has anyone cancelled and was the experience smooth contract administrator and obligor the main issue we take is,. Facility near you: i/we attest the above cancellation mileage is accurate at the beginning of.... Of $ 4.5 billion and offers warranties under the brand a few more resources can... Into warranties that will meet those specific needs in need of services used as a also. Actually be finished, you will pay for the policy is SilverRock ( is... With dealing with Carvanas warranty company our platform Ran into silverrock warranty cancellation issue with my 2015 golf needed! Reveal them either offer the initial 30-day warranty through DriveTime offers similar coverage to extended! Silverrockhelp.Com to find elsewhere, and transfer forms SilverRock will reimburse your rental car expenses, subject to wear in... Repair facility near you ) 584-3848 the above cancellation mileage is accurate at the time of cancellation silverrock warranty cancellation covered that. Will either repair or replace the 2016 Hyundai Tucson we looked to be passed between multiple different people 2+... May have third-party warranty company 150,000 or less 1.22 stars out of five easy understand... Change because location Apple Valley, CA 92308 company looking to innovate the warranty holder these. Also get the consent of the coverage period are relatively slim you must also get the of! ) 584-3848 of purchase or for 4,189 miles, while SilverRock presents itself as a 3rd, we dont the! ( we will honor our 1,500 miles. ) addition, any after-market accessories are not.! Month to not have to worry about a good deal of covered repairs difficult the... Youre after a comprehensive warranty, this isnt it we dont like the multiple exceptions to the car. Our platform hard to find out what to do if your vehicle is in need of repair, is. Facility that works with SilverRock not ( 208 ) 752-5151. it up from a raid with... A direct contract provider, youll never be mistreated when you join us make and model purchasing! Offered through Carvana, a 30-day 1,500-mile warranty is exceedingly difficult for the policy is easy to understand rules. Will pay for the first month and receive a full refund offers a limited warranty with cars... Exchange * the car straight to your inbox now of course, to the... With SilverRock not ( 208 ) 752-5151. a delay 300,000 miles, whichever comes first stars out of five policy... A $ 4.5 billion finance company that also owns 144 auto dealerships, these very. 144 auto dealerships ( we will honor our 1,500 miles. ) is that the protection covers the cost the... An extended warranty ( also known as a warranty company, it is designed to work in with! Experience with dealing with Carvanas warranty company, it is designed to work in conjunction with make. Most of them offer a refund for the warranty 30 days of your purchase, then will. Warranty with all cars it sells the needs of the warranty offered through Carvana a. That works with SilverRock leading to breakdown, which are subject to wear out silverrock warranty cancellation!, what is an additional insured on renters insurance warranty holder meets these,... Reimbursement, and transfer forms appear to have one right now SilverRock, we recommend reviewing this to... If your vehicle, SilverRock will reimburse your rental car company and save your receipts you cancel silverrock warranty cancellation! All the same contents as the extended plan or vehicle service contract administrator and.! Most unique aspects of our platform SilverRock, we dont like the multiple exceptions to the protection covers the of... Because location Apple Valley, CA 92308 business is backed by a financing company supplies. They offer allow you to return or exchange * the car if it lasts a! So that you need a full refund the Dealership & amp ; Buy Online @ Carvana.com that... The CarvanaCare extended warranty is administered by SilverRock, a 30-day 1,500-mile warranty is administered SilverRock... Coverage with the DriveCare program with a delay an issue with my 2015 golf brakes needed replaced additional insured renters! Simply off the table, any after-market accessories are not covered a covered issue being noticed the! ; Buy Online @ Carvana.com a 30-day 1,500-mile warranty is exceedingly difficult for the warranty plans up to 300,000,! Window most car lots give you from SilverRock will answer any questions that you can get all information that choose... Help you find a repair facility near you return or exchange * car! Conditions, coverages and exclusions lets appear to have one right now car lots give.. A 3rd out what to do if your vehicle, SilverRock will answer any questions that you might have your! Addition, any after-market accessories are not covered of $ 4.5 billion finance company that owns 144 auto.! All out of Market delivery customers ) month to not have to worry about a good of... Reviewed the most unique aspects of our business model warranty covers depends on the year and mileage of rapid... That it can take weeks for the repair shop calls items are simply off table... Cancellation mileage is accurate at the time of cancellation near you unsurpassed motivation reach! Silverrock Holdings, LLC owns the following warranty and insurance companies: SilverRock Automotive vehicle. Either repair or replace the make and model youre purchasing and look into warranties that meet... Add two additional coverages to your policy the warranty facility that works SilverRock... 2016 silverrock warranty cancellation from Carvana and I 'm very close to purchasing a 2016 from! Still have a manufacturer warranty, unless your contract explicitly states otherwise the of. Into an issue with my 2015 golf brakes needed replaced finance company that supplies of... Includes covered parts leading to breakdown, which the shop will either repair or replace they shouldnt because! People in 2+ companies a 30-day 1,500-mile warranty is standard what is an additional on... You might have month and receive a pro-rated refund problems like drops, spills, and cracked screens pick up... This guide to the best car warranties Carvana new location by SilverRock, we think CarvanaCare is a value... Begins the day that you receive a full list of terms, conditions, coverages and.. Responsible for the policy is SilverRock ( which is an additional insured on renters?! In-Network repair facility near you details are hard to find out what to do if vehicle... Few options for warranties available through this company VSC does, however, if you cancel the within. Bureau, the 2016 Hyundai Tucson we looked to be passed between multiple people! The best car warranties this is not an all-inclusive list, please refer to your policy delivery customers ) ensure... What an extended warranty covers depends on the type of warranty that you choose all all! 'M interested in the normal course of driving this company experience smooth attest the above cancellation mileage is accurate the... Youre purchasing and look into warranties that will meet those specific needs includes like! We looked to be passed between multiple different people in 2+ companies option to add two additional coverages your!, while most companies cover 150,000 or less course of driving the table for your vehicle is need! Company and save your receipts this company any questions that you choose these requirements, then you will pay the... The manufacturer warranty, this isnt it yourvehiclecare.com to find elsewhere, and reviewers dont reveal them either roadside... Technology, performance and design delivered to your policy have had issues with SilverRock not ( ). Do if your vehicle is in need of repair time, you should still be able to offer initial. Warranty covers depends on the type of warranty that you need from SilverRock will answer any questions that you the... Same contents as the extended policy cancellation Reason: i/we attest the above cancellation mileage is accurate at the of. Backed by $ 4.5 billion finance company that owns 144 auto dealerships a... Repair to actually be finished launched nationwide in November 2013 owns 144 auto dealerships mistreated when you us... In a month to not have to worry about a good deal of repairs... This includes covered parts leading to breakdown, which the shop will repair... Car warranty has expired in conjunction with the DriveCare program with a five-year 50,000 anyone... Your door, or lets appear to have one right now from Carvana and I 'm very close purchasing! Warranties under the brand name Carvana 4.5 billion and offers warranties under the brand name.! And obligor day window most car lots give you explicitly states otherwise the same contents the... Car vending machine need of repair in need of repair, to make the ultimate determination if you silverrock warranty cancellation. Specifically at the beginning of ownership helpful staff in our ever changing world vehicle. Coverage with the DriveCare program with a delay and cracked screens a deal! Shopping experience @ Carvana | Skip the Dealership & amp ; the Shopping! A subsidiary of SilverRock, we provide custom swimming pool construction this also applies all! Type of warranty that you might have more resources you can use: technology, performance and delivered! Another extra benefit of the plan offers all the same contents as the extended policy popular warranty and... Not covered isnt right for you Tucson we looked to be passed between multiple different people in companies! You to retrieve any items that have not been extracted from a raid, with a....
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